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Effective Date: 04/08/2025

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This Privacy Policy outlines how HDLX Limited (“we”, “our”, or “us”) collects, uses, and protects your personal data when you use our website [www.hdlx.co.uk] or interact with our services.

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1. Who We Are

HDLX Limited is a UK-based lighting design and equipment hire company, operating from East Sussex and London. We are committed to protecting your personal information and complying with UK GDPR and the Data Protection Act 2018.

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2. What Information We Collect

We may collect and process the following types of personal data:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Job role or enquiry type

• Project details or hire requirements

• Technical data (IP address, browser type, device)

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3. How We Use Your Data

We use your data to:

• Respond to your enquiries

• Provide quotes or confirm bookings

• Communicate about ongoing or upcoming work

• Send important service updates

• Maintain internal records and accounting

We do not sell or share your data for marketing purposes.

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4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contract: To provide a quote, service, or hire agreement

• Consent: Where you have given explicit permission (e.g., email newsletter)

• Legal obligation: To meet tax, accounting, or regulatory requirements

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5. How We Store and Protect Data

We store your data securely using password-protected devices and secure email and CRM platforms. Data is only accessible by authorised personnel.

We keep contact and invoice data for a minimum of 6 years to comply with tax and legal obligations.

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6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction or deletion of inaccurate data

• Withdraw consent at any time

• Object to processing under certain conditions

To exercise any of these rights, email us at: info@hdlx.co.uk

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7. Cookies

Our website may use cookies to improve your browsing experience and track analytics. You can control or block cookies in your browser settings.

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8. Third-Party Links

This site may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

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9. Changes to This Policy

We may update this privacy policy occasionally. Updates will be posted on this page with the revised date.

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10. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

HDLX Limited
Email: info@hdlx.co.uk
Company No: 16624519
Registered in England and Wales